Florida Fine Cars WPB


About

In the years since our founding in 1993, Florida Fine Cars has positioned itself as a premier used car dealership in the South Florida market. Providing quality used cars at affordable prices, while treating our customers to our very best experience has been the key to our growth. We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. While we have increased in size, our mindset has remained on the Core Values below that lay the foundation to which everything we do must live up to. Florida Fine Cars - Core Values 1. Bring PEACE OF MIND to used car buying We believe in safety and reliability and do not take our customers for granted. Just because a vehicle is used, it doesn’t mean it shouldn’t be reliable. Your peace of mind is important to us and we take the following steps to serve you the best possible way: We begin with a stringent vehicle selection process followed by both SAFETY AND MECHANICAL INSPECTIONS. We strive to have our inventory of cars meet our highest standards before they are placed for sale. FREE CARFAX History Report on each and every vehicle. Stress Free ONE LOW PRICE. We believe our customers deserve a good deal and should not have to haggle for it. To take the risk out of decision making we offer a 5-DAY, NO QUESTIONS ASKED* exchange policy, with zero restocking fees. 2. Save customers money with LOW PRICES We believe in giving our customers the most value for their money by monitoring the most accurate market and pricing data available, and beating it. We combine our 25 years of business experience with all the available technology and market information to offer the lowest possible price. 3. Provide customers our best used car SHOPPING EXPERIENCE We believe that providing our BEST SERVICE POSSIBLE will result in the most satisfied customer. Our staff is trained to assist, educate, and consult you through your car purchase. 4. Present car shoppers choices with a LARGE SELECTION of vehicles We believe offering the widest selection of vehicles will allow customers choices and freedom in their shopping experience.

Contact

West Palm Beach, Florida
United States

Hours

CONTACT US There are a lot of reasons why you would need to contact us. Maybe you're looking for a used car? Maybe you've purchased a vehicle and have some questions about your paperwork? Need to know when you can bring in your vehicle for an oil change? Here is a list of important contact numbers. Below the list, you can find frequently asked questions with the direct phone number to call and an email form should that be more convenient for you. DEPARTMENT PHONE NUMBERS Call Our Customer Care Hotline 866-540-0558 SALES:Miami - 786-780-2471Hollywood - 954-280-7653West Palm Beach - 561-537-3569Margate - 954-637-7864SERVICE:Miami & Hollywood - 305-384-6444West Palm Beach - 561-475-2512TAG AND TITLE DEPARTMENT:All locations - 305-384-6309WARRANTY SUPPORT:All locations - 305-384-6439FINANCING AND LOAN SUPPORT :Miami - 305-384-6314Hollywood - 305-384-6435West Palm Beach - 561-475-2600HUMAN RESOURCES:Miami & Hollywood - 305-384-6313West Palm Beach - 561-475-2521PARTS DEPARTMENT:All locations - 305-384-6433 FREQUENTLY ASKED QUESTIONS Q: I am interested in a vehicle, who can I speak with? A: For a vehicle in our Miami location; 786-780-2471. For a vehicle in our Hollywood location; 954-280-7653. For a vehicle in our West Palm Beach location; 561-537-3569. For a vehicle in our Margate location; 954-637-7864. Q: Where do I pick up my keys from Service after hours? A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever your vehicle was dropped off at. Q: I'm interested in having my vehicle serviced or would like to know the cost of a particular service, who would I call? A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you. Q: I need my vehicle towed to Florida Fine Cars for service, who can I call to inform that my vehicle will be arriving? A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you. Q: If I did not purchase my vehicle from Florida Fine Cars, can I still have it serviced there? A: Absolutely! Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you, to setup an appointment. Q: Who can I contact with questions about the title to my vehicle? A: Please contact our Tag & Title department at 305-384-6309. Q: Who can I speak with if I have yet to receive my registration? A: Please contact our Tag & Title department at 305-384-6309. Q: I received noticed that there is a refund for my tag, who can I speak with? A: Please contact our Tag & Title department at 305-384-6309. Q: I cancelled my Gap Insurance but have questions about my refund, who can I speak with? A: Please call 305-384-6297, we will be happy to get you an update. Q: Who can I call regarding a refund from my payoff? A: Please call 305-384-6297, we will be happy to get you an update. Q: My trade in vehicle's payoff has not been processed, who can I call? A: Please call 305-384-6297, we will be happy to get you an update. Q: What if I have questions about the invoice I just paid? A: Please call 305-384-6297, we will be happy to answer your questions. Q: Who do I call about the refund on my warranty or any other product (besides Gap Insurance)? A: Please call our Banking & Funding department at 305-384-6281 or 305-384-6280. Q: What is the name of my warranty company and/or what does it cover? A: Please call our Finance department at 305-384-6314, we'll review this information with you. Q: I am thinking about cancelling products like Extended Warranties or Gap Insurance, who do I speak with? A: Please call our Finance department at 305-384-6314, we'll answer any questions and help you process this if needed. Q: My company currently does business with Florida Fine Cars and I have questions regarding an invoice. A: Please contact our Accounts Payable department at 305-384-6310 and they'll help to get you answers. HOURS OF OPERATION Monday - Friday Sales 9am - 9pm Service 8am - 6pm (Miami Location only) Saturday Sales 9:30am - 8pm Service 8am - 3pm (Miami Location only) Sunday Sales 10:30am - 6pm Service Closed E

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Contact

561-537-3569


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