Lowe's Companies, Inc.


Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement. Headquartered in Moores ville, North Carolina the company operates a chain of retail stores in the United States, Canada, and Mexico. Shop Lowe's® Today & Get Great Deals on Appliances, Tools & More. Start Saving! Credit Services. Install Services. Free In-Store Pick Up. Brands: Whirlpool, GE, Samsung, DEWALT, Kobalt


United States


  • Company Information
  • A Lowe's associate helping a customer push a cart in a Lowe's store.
  • For more than 60 years, Lowe's has been improving home improvement. Our proud past combines with a promising future.
  • Learn more about who we are.
  • Company Overview
  • Lowe's heritage, ethics and executive leadership team.
  • Company Leadership
  • Meet Lowe's corporate leadership.
  • Corporate Citizenship
  • Lowe's commitment to our neighbors and the communities we serve.
  • Social Responsibility
  • Read Lowe's Corporate Social Responsibility Report.
  • Press
  • Company news and media resources.
  • Investors
  • Stock information, annual reports and shareholder services.
  • Careers
  • Corporate, in-store and distribution center job opportunities.
  • Request a Lowe's
  • Tell us where you'd like to see a new Lowe's store.
  • How do I manage MyLowe's account information?
  • To view or edit your saved addresses, account password, credit cards, local store or MyLowe's card, select Preferences within your MyLowe's account.
  • How do I request a MyLowe's card?
  • Sign in to your MyLowe's account
  • Next to the shopping cart, click MyLowe's
  • Select Preferences
  • Select Manage MyLowe's Card
  • Select Request Replacement
  • What is the difference between a MyLowe's account and a Lowe's Advantage account?
  • A MyLowe's account allows you to track your online and in-store purchases, receive free shipping, return items without a receipt and access saved products online.
  • The Lowe's Advantage card is a credit card that allows you to start and complete your project with 5% off everyday savings or Special Financing. Apply now for the Lowe's Advantage card to get your project started.
  • How do I register for the military discount?
  • Sign up for a MyLowe's account to begin registration for the military discount. Once you have a MyLowe's account, sign in and click Get Started on the military discount banner.
  • How can I verify my military credentials?
  • Military credentials are verified online using a trusted verification source, SheerID. Enter all information exactly as it appears on your military documentation. If you're unable to verify online, visit your local Lowe's and provide the following to a customer service associate:
  • Name
  • Date of birth
  • Military branch
  • Military status
  • Date of separation (if applicable)
  • Military credentials
  • Photo ID
  • How do I find a product online?
  • Search using a keyword, Lowe's item number, brand or manufacturer's model number. You can also browse by department to shop Lowe’s large selection of items.
  • How do I submit a rebate?
  • Visit the Rebate Center to submit and check the status of a rebate or to see current rebate offers for thousands of Lowe's products.
  • Where do I find the department number required to submit a rebate?
  • If you purchased the product in store, the department number is located on your receipt. For online or phone orders, locate the department number on the mail-in redemption form:
  • Visit the Rebate Center
  • Search rebate offers
  • Locate your item
  • Click Get Form
  • How do I check the coverage of a product under warranty?
  • To view protection coverage, benefits and additional services, visit the Lowe's Protection Plans page.
  • How do I check my order status?
  • Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
  • How do I know if my order is ready to be picked up?
  • You'll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver's license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
  • How do I return or exchange an item?
  • You may return an item within 90 days to a Lowe's store, or ship an eligible item back with the prepaid return label included in your shipment. If your shipment doesn't include a prepaid return label, please visit your local store to make the return.
  • Items such as outdoor power equipment, major appliances and holiday items have shorter return periods and additional restrictions. Please view the Returns and Refunds Policy for details.
  • How do I locate information on recalls and product safety news?
  • Recalls and safety news for products sold through Lowe's are posted on the Lowe's Recalls and Product Safety News page.
  • How do I place an order with a tax-exempt account?
  • Visit the customer service desk in store to apply for a tax-exempt account. To place tax-exempt orders, join LowesForPros.com or visit your store.


We're Here to Help Customer Care & Sales Monday – Saturday: 8 a.m. – 10 p.m. (ET) Sunday: 8 a.m. – 9 p.m. (ET) Parts, Service & Warranties Daily: 8 a.m. – 8 p.m. (ET) TEXT 84109 Messaging and data rates may apply. Parts, Service & Warranties Christmas Eve: 8 a.m. – 6 p.m. (ET) Christmas Day: Closed All Other Topics Christmas Eve: 8 a.m. – 5 p.m. (ET) Christmas Day: Closed CALL Customer Care 1-800-445-6937 Christmas Eve: 8 a.m. – 7 p.m. (ET) Christmas Day: Closed Sales 1-877-465-6937 Christmas Eve: 8 a.m. – 7 p.m. (ET) Christmas Day: Closed Lowe's Credit Accounts 1-800-444-1408 Christmas Eve: Closing at 6 p.m. (ET) Christmas Day: Closed Parts, Service & Warranties 1-888-775-6937 Christmas Day: Closed Christmas Eve: 8 a.m. – 6 p.m. (ET)

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